Gotrax Gxl V2 Battery Problems: Troubleshooting

It is needless to explain how exciting a scooter ride can be. But what about the battery issues that frequently take place? Are you going through the same with your Gotrax Gxl V2 battery? Well, there are some possible reasons that can cause such problems. 

So, what are the common Gotrax Gxl V2 battery problems?

Battery not charging, battery shows fully charged but dead if unplugged, battery dying soon, or a damaged charger is the most common problem with Gotrax Gxl V2 battery. In most cases, the wrong way of using the battery is the main reason behind these problems.

If you overcharge your battery, keep it in a bad environment, or use the wrong chargers the mentioned battery problems may arise with your Gotrax Gxl. 

However, if you need more details on this matter, the following article is for you. 

Common Battery Problems of Gotrax GXL V2 

These are the common battery problem of Gotrax Gxl V2 battery, possible reasons, and solutions-

Problem  Reason  Solution
Battery not charging
  • Defective charger
  • Defective wiring
  • Loose charging port
  • Damaged charger
  • Damaged battery
  • Battery overly discharged 
  • Change the charger
  • Fix wiring
  • Check the charging port to fix loose connection
  • Replace the battery
Battery dies too soon 
  • Improper charging
  • Excessive cold temperature
  • Degrading battery capacity
  • Defective battery
  • Faulty charger
  • Heavy rider weight
  • Charge the battery properly
  • Check the environment temperature before starting the scooter
  • Replace the battery
Damaged battery charger 
  • Overcharging the battery
  • Worn wiring inside the charger
  • Get a new charger
Faulty battery pack
  • Faulty battery pack
  • Replace the battery pack

Problem 1: Battery Not Charging

Battery not charging is one of the most common battery issues that one might face primarily with their Gotrax Gxl V2. There can be various reasons behind this problem but two main reasons are the battery is overly discharged and any damaged wiring or charger port. 

Other than these, if you leave the battery uncharged for a long time, the charging port of the battery is loose or the battery is damaged, and poor electric connection refrains the battery from charging, then the battery won’t be charging. However, there are a few symptoms that would let you detect what precisely the issue is with your scooter battery. 


Here are the symptoms of the battery not charging problem in Gotrax Gxl V2.

  • The battery not recognizing the charger and hence refuses to charge
  • The battery light is fluctuating and not receiving a charge


These are the easiest and possible solutions for the battery is not charging problems in the following-

  • If the charging port is loose, tighten it using a wrench
  • Using a multimeter, check the voltage of the ports. If the voltage is lower than 36 volts, tighten the port
  • If there is any damaged wiring, replace it
  • If none of the mentioned ways works, replace the battery

Replacing Gotrax GXL V2 Battery:

If the battery is the problem, replace the battery is the best way out. The good part is you can do it all by yourself just by following a few steps. Here is the Gotrax Gxl V2 battery replacement process in a step-by-step process-

Step 1:

First, remove the top part of the steering column. Disconnect the brake cable. You can easily remove it by twisting and pulling it upward. After opening the column, you would find the battery located inside the handle pipe.


Step 2:

Slide the battery out of the pipe. Underneath the battery, you will see a notch that helps to place the battery correctly. Make sure the poles are lined up correctly.

Step 3:

You need to insert the new battery into the steering pipe. Make sure you match up the battery contracts with your steering column and handlebars. Now, place the steering column in the right place.

If the battery is not placed properly, it may be because the notches of your screw are not lined up correctly. Also, you won’t receive any power in the scooter.

Step 4:

Now that the battery replacement is done, you need to test whether the battery is working properly or not. Here is the process to test the scooter battery-

You should monitor your new battery’s mileage, speed, and battery health for a few days to confirm its performance. 

Problem 2: Battery Dies Too Soon

Dead batteries or batteries dying sooner than expected is another common issue that may occur while using Gotrax Gxl V2. Several reasons can lead your electric scooter battery to this problem. 

In most cases, overcharging the battery can damage both the battery and the charger. Other than that, improper charging, defective battery, damaged charger, overweight on the scooter, or excessive cold temperature can also lead to frequent battery dying problems. 


These are the common symptoms that indicate your Gotrax Gxl V2 battery is dying too soon-

  • The battery is not receiving charge 
  • Rapid depletion of battery power
  • Scooter fails to get the battery power


You need to be very careful while charging their battery. Another important thing is ensuring the battery never runs out of charge or is completely blank.  

These are the possible solution you can try while having battery-fast draining issues-

  • Charge the battery for 4-5 hours, not more than that.
  • Use a voltmeter connecting the red lead to the positive terminal and the black lead to the negative terminal to track how much charge the battery is getting.
  • Replace the charger immediately if your battery is unable to charge with it. 
  • If the charger is not the issue, the battery is the problem. Replace the battery with a Gotrax XR ultra battery, which has a higher capacity

Problem 3: Damaged Battery Charger

A damaged battery charger can cause issues in battery performance. In most cases, overcharging the scooter damages both the charger and its battery. If the voltage fluctuates rapidly while charging, it can also damage the battery charger.

Moreover, charging the scooter battery with a faulty charger can cause issues with the battery itself. You need to inspect the symptoms carefully to detect what the problem is. 


Here are the symptoms of the faulty charger in Gotrax Gxl V2-

  • The light indicator not showing any light for charging
  • The battery can’t be charged fully
  • Battery charging is very slow
  • Incorrect voltage in the charging port (measure using a voltmeter)


Typically, it’s not possible to fix any problem related to the charger. If your battery is working fine, then the issue must be in the charger. So, replacing the charger is the best option which will cost between $15-$30 dollars depending on the model. 

Problem 4: Faulty Battery Pack

Sometimes a faulty battery pack can cause issues like the battery may show fully charged but unplugged, and it doesn’t have any charge. Apart from that issue, if your battery is damaged, the same issue may arise. 

If you want a smooth experience with your scooter, then you need to fix this issue as early as possible.  


Here are the common symptoms of faulty battery pack issues-

  • Battery showing fully charged but dead if unplugged
  • Unresponsive battery


For solving faulty battery pack issue, replacing the battery is the most efficient way. You can easily do it all by yourself just by following the steps carefully mentioned above

Gotrax GXL V2 Battery Maintenance 

Electric scooters like Gotrax Gxl V2 are undoubtedly one of the most exciting rides one can have. You need to take proper care of your vehicle to ensure it doesn’t face any problems.


Here are a few maintenance tips for your Gotrax Gxl V2 battery-

  • To increase the lifespan of your scooter, be aware of your battery’s capacity. Take care of the weight, speed, and riding style of your scooter which would increase the battery life of your scooter. 
  • Never let your battery drop below 40%. You should charge your scooter accordingly to make the most of its battery. 
  • Overcharging or charging overnight would drastically reduce your battery health. A Gotrax Gxl V2 scooter doesn’t require charging more than 3-4 hours depending on the model. 
  • It is very important to use the correct charger that came with your scooter. In case you need to replace the charger, make sure you get the charger for precisely the model you have. 
  • You should always store your battery in a dry place. The ideal temperature for storing a battery would be 10-30 degrees Celsius and do not expose it to direct sunlight. 

Frequently Asked Questions (FAQs): 

Usually how long Gotrax Gxl V2 battery last?

If you are using a 36V scooter battery for your Gotrax Gxl V2, then it will give you a good 12 miles of backup for a single charge. Although this is the estimation of the manuals in real-time, you would be able to run 10 miles at a stretch.

How to detect bad scooter batteries?

The most common symptoms of a bad scooter battery are the scooter doesn’t travel as it usually runs, the battery not receiving charge, the battery not charged fully, the fast dropping of the battery light, the battery not recognizing the charger, and so on. If you face any of these, you need to change your battery. 

How to reset a scooter battery?

Usually, the reset button of a scooter is located on the left side of the battery box which automatically turns the power off when it is overweight. An overloaded or too heavy rider on a scooter can cause an automatic reset on a scooter. 

Final Words

Hope you get a brief idea about how you can solve the Gotrax Gxl V2 battery problem, along with the symptoms and possible reasons for the problems. 

If you want your scooter battery to last longer, you need to ensure regular maintenance of it. That is it for now. 

Have a safe ride!

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